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Posted: Saturday, February 3, 2018 10:29 PM

Job Description
Position Summary: Primarily responsible for providing an exceptional client experience for all internal and external clients by utilizing excellent, in:depth knowledge of selling skills, merchandise, client services, and security and operations.

Position Responsibilities:
:Greet clients promptly and engage them to establish their needs, treating all clients equally, regardless of purchase or appearance.
:Promote and present merchandise and services available to clients, describing features, benefits, and value.
:Probe, recommend, select, or assist in locating merchandise based on clients needs and desires.
:Manage any client service issues while maintaining the brands high standards, using all appropriate resources, in a timely manner to ensure complete client satisfaction.
:Maintain familiarity with product lines, merchandise sources, and H1912 sources.
:Maintain knowledge of current sales and promotions, policies and procedures, and security practices.
:Maintain up:to:date knowledge of competitors merchandise mix, vendors, strengths and weaknesses.
:Maintain effective interpersonal and negotiation skills.
:Maintain organized and updated client profile books, special orders, and other required company documentation to guarantee compliance, client satisfaction; and for building long:term relationships.
:Apply proper client considerations per Hamilton established company standards on stock and special order merchandise.
Achieve or exceed established individual sales goals, add:on percentages, gross margin goals, and improved average sales.
Set:up and maintain showcases visually displaying designs by collection, using appropriate forms, ensuring quality assurance, cleanliness, and security of merchandise.
:Complete and reconcile daily cycle counts and semi:annual inventories.
:Inspect tagging and pricing on merchandise to validate accuracy.
:Comply with company insurance regulations and shipping policies.
:Uphold a team approach to ensure high levels of client satisfaction, adherence to M/V/CV, and career growth.
Set goal for professional growth and development.
Complete New Hire Training Program.
Attend regularly scheduled staff training meetings to ensure development.
Attend in store vendor training sessions.
Provide effective in:store communication regarding merchandise and all activities effecting other associates and store operations.
Communicate with Supervisor making them aware of store merchandise needs and clients interest in products not represented by H1912.
Complete Certificate of Sale on qualified or requested purchases.
:Ensure complete familiarity with and demonstrate our agreed upon Value system. Develop daily business relationships and decisions.
:Adherence to H1912s Vision and Mission Statements, Corporate Values, and Service Standards; and ensure operating in accordance with the strategic objectives.
:Serve on community boards, committees, and organizations
:Prepare sales slips or sales contracts
:Compute sales prices, total purchases, receive, and process cash or credit payment.
:Contribute and perform other duties as assigned.

Essential Skills and Experience:
Selling and Negotiation Skills
Security Awareness and Practice
Strong Team Player
Commitment to company standards and values
Results driven and self motivate
Strive to meet or exceed personal and store goals
Develop strong product knowledge in the jewelry industry
Maintain strong relationship with clientele to drive sales
Skillful in operations, POS, and Excel
Knowledgeable and efficient in social media business marketing a plus; instagram, twitter, facebook
Must be able to work weekends and nights during holiday
Company Description
H1912 is part of the Hamilton Jewelers Family of Brands with over 100 years of expertise in craftsmanship, design, service and community trust.
Founded in Trenton, New Jersey, Hamilton Jewe


• Location: Jersey Shore

• Post ID: 53637062 jerseyshore is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018