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Posted: Monday, February 5, 2018 3:58 PM

Job Description:/h3:
The role of Client Services Manager is to act as a client partner in driving business growth, increase market share in assigned accounts for all commercial solutions which include analytics, multichannel technologies and services. The position works closely with client business stakeholders on their site, marketing, operations, program management, products and technology, finance, and other functions globally. The role also needs to drive innovation for non:linear growth in multi:channel analytics business.
Key responsibility is to drive growth by (a) developing business to achieve top line goals in assigned or break:in accounts, and (b) strengthening the organizations partnership with existing and new clients. The individual is expected to work independently in developing business opportunities, while collaborating extensively with multiple internal stakeholders to effectively maximize every opportunity.
Location: Princeton, NJ
Key Responsibilities
:Identifying appropriate targets within accounts and expanding footprint among existing accounts in the various areas of our services as a company. Leveraging past relationships to open new accounts for brand promotion services in the North:America and Europe markets.
:Developing business to achieve top line goals in assigned or break:in in different brands, stakeholders within client accounts, and strengthen the organizations partnership with existing and new clients : in the multi:channel analytics areas of our services.
:Engaging with senior leadership in the client organizations and the commercial and medical community at large to position Indegene as an industry thought:leading and innovative organization
:Defining new solutions and services to further expand our market footprint and working closely with operations to strengthen existing capabilities, build new solutions and capabilities : short:term and long:term
:Working with operations and functional managers to identify sales team and preparing and leading the sales presentation. Educating team participants in customer culture, operational needs/methods and sales techniques needed to close the sale. Coordinating with contracts and proposals to develop proposal.
:Developing negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners needs and goals.
:Establishing relationships with new customers and securing contracts with new customers that achieve assigned sales quotas and targets.
:Developing and ensuring management of long term C:level relationships, strong governance and ensure top:to:top partnerships are managed appropriately.
:Creating account reports every month for accounts and number of new deals added, average age of deals, number of open deals and stage:to:stage conversion for all deals and any time period or by products: sales volume and value, average price and time in pipeline.
:Establishing key metrics related to account management, ensure data collection and periodic metric analysis to improve the account management strategy.
Desired skills and Experience:
:Minimum of 6+ years relevant experience within Client Services or Account Management in companies servicing pharmaceutical companies
:Understanding sales/business development leadership positions in pharma/life sciences companies and/or multi:channel analytics services organizations
:Experience working with multi:national teams
:Excellent understanding of the changing dynamics in the industry and point of view of future trends
:In depth understanding of the US pharmaceutical and marketing scenario, including key landscape factors such as health reform, regulatory changes/pressures, HCP priorities etc.
:Strong written and verbal communication and presentation skills
:Passion for networking and updating oneself with the latest market trends and relate it to identifying business opportunities


• Location: Jersey Shore

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