Posted: Tuesday, February 6, 2018 12:41 PM
ZSis a global leader in marketing and sales consulting, outsourcing, technology and software. Since 1983, ZS has helped companies get the most out of their marketing and sales organizations. From our worldwide offices, ZS experts use analytics and deep expertise to help companies across a range of industries (primarily pharmaceuticals and biotech, high tech/telecommunication, financial services, medical products/services, transportation and consumer packaged goods and energy) make smart decisions quickly and cost effectively.
ZS Associates Business Technology group focuses on strategizing, designing and building marketing and sales technology solutions to improve commercial effectiveness. The types of solutions include enterprise information management, reporting, analytics, CRM/SFA and business process automation enablement. We provide a complete spectrum of business technology solutions, from strategy and roadmap definition to full implementation and on:going operations. Our team possesses deep expertise in leading analytic, business intelligence, CRM and system integration technologies, which we apply in a pragmatic fashion to create and deliver optimal architecture and implementation solutions.
The Business Process Transformation group works with clients to design effective technology solutions that support and enhance critical business processes and manage the implementation of those solutions.
BUSINESS PROCESS MANAGER
:Bridge business and technical teams by being fluent in the language of consulting (business drivers, process), design (user:centric experience design), and technology (data warehousing, report creation);
:Write/develop/present creative, compelling (and winning) responses to client requests and solicitations;
:Lead Program Management work stream and ensure adherence to best practices and lessons learned;
:Develop the cross:functional plan and drive execution of the solution as per the plan;
:Manage client expectations and executive communications when project risks and issues arise;
:Provide direction and best practices for creating project materials including requirements, change management, business process design, and other deliverables; guide client thinking in this area;
:Provide senior level management and oversight for the program as a whole, as well as all activities / deliverables in scope of the contract;
:Coach the cross:functional project team on the business perspective and strategic imperatives to inform key project decisions;
:Coach and mentor teams, and conduct and develop training programs to contribute to capability building and knowledge sharing (project management, requirements gathering, business process modeling etc.
:Play an active role in innovation of services and growing the practice through business development.
:Bachelors/masters degree in Business Administration, Management, CS, MIS or related disciplines;
:7:10 years of relevant consulting industry experience working on technology delivery engagements and/or MBA Degree from top tier school;
:7+ years of experience in deployment (with business focus), implementation or program management;
:5+ years of leading teams using standard software development lifecycle (SDLC) methodology;
:Proven ability to lead and influence clients and project teams throughout SLDC lifecycle phases.
:Thorough understanding of the design process, project management principles, client relationship management, and pre:sales activities;
:Thorough understanding of client business concerns to oversee translation into technical inputs;
:Proven relationship:building and maintaining skills with clients and across functional areas;
:Superb verbal and written communication, organization, analytic, planning and leadership skills;
:Ability to manage large, cross:functional teams of 10+ people.
ZS is a global consulting firm; English fluency is required, additional
• Location: Jersey Shore
• Post ID: 53760207 jerseyshore